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Privacy policy

Privacy policy

HOMEFORGUEST PRIVACY POLICY

Last updated: 12 October 2023

1. DATA CONTROLLER

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), users are informed that the data controller responsible for personal data collected through HomeForGuest is:

CANARIAS SPORTS HOLIDAYS, S.L.

HomeForGuest is a commercial brand specialising in the management and marketing of holiday accommodation and related services.

2. PERSONAL DATA WE PROCESS

Depending on the nature of our relationship with each individual, HomeForGuest may collect and process the following categories of personal data:

  • Identification data: first name, surname and, where necessary, identity documents.

  • Contact details: email address, telephone number and postal address.

  • Booking information: dates of stay, accommodation booked, number of guests and related requests.

  • Financial information: billing details, payments, refunds and transaction records.

  • Property owner information: details necessary for property management and service agreements.

  • Communication data: emails, enquiries, incident reports and telephone call recordings.

  • Technical data: IP addresses, browsing information and data collected through cookies, in accordance with applicable legislation.

  • Marketing preferences: authorisations and preferences regarding the receipt of promotional communications.

We process only the personal data necessary for the relevant purposes.

3. SOURCES OF PERSONAL DATA

Personal data may be collected directly from individuals through:

  • The homeforguest.com website.

  • Contact forms and information requests.

  • Booking and payment processes.

  • Telephone and electronic communications.

  • Agreements with property owners.

HomeForGuest may also receive personal data through holiday accommodation booking and distribution platforms, including:

  • Airbnb.

  • Booking.com.

  • Vrbo.

  • Holidu.

  • Muchosol.

  • Homes & Villas by Marriott.

  • Expedia.

This list is not exhaustive and may include other booking platforms, travel agencies and tour